What is Compuworld's specialization?
Compuworld specializes in total business solutions. We learn as much as we can about your company in order to recommend and follow through with a unique solution. Our specialty is information security and compliance which includes document management processes among many things.
How long will it take to fix my problem?
Each computer issue is different. Due to years of expertise, we are able to save you time and money in the process. We are able to identify and quickly fix issues and most importantly, prevent them from happening again.
How much will my project cost me?
Compuworld offers you a free quotation before any work is done. We provide you with a full description of what needs to be done and why. We take pride in our solid work ethics, which ensures you of competitive pricing and great work.
What if something happens to my network after 5 pm?
Our experts are ready and able to offer you technical assistance 24 hours a day, 7 days a week.
What is Microsoft Certification mean?
Being Microsoft Certified means peace of mind. Compuworld's staff has been trained on Microsoft systems and has passed the required exams to meet Microsoft standards.
Do you offer service contracts?
Yes. We offer service contracts which may include network maintenance, anti-virus protection, back-up and preventative solutions. We ensure that you're network and computers are up and running to keep you focused on growing your business. We offer a variety of hour denominations to meet and exceed your project or on-going need. A service contract ensures you get priority from Compuworld and you will always have technical assistance when you need it.
Can I buy computer and network hardware from Compuworld?
Yes. Compuworld can offer you significant cost savings due to our strong partnerships in the industry. We work with best-in-the-business products and companies to provide you with qualitative products.
What is network management?
Network management is important and a very critical part of your network. It keeps your network running at optimal performance levels and allows you to monitor both strengths and weaknesses, as well as determine any configuration changes that may be necessary.
Why is this necessary?
It is necessary because any changes to your network and its components such as configuration, software and cabling can affect the overall efficiency of your network.
Do you offer cabling services?
Absolutely. Compuworld provides cabling services. Each network infrastructure is installed and tested by experienced quality assurance engineers and technicians. We guarantee ALL of our cabling installations for up to 15 years.
What is computer security?
The protection of information assets through the use of technology, processes, and training.
What does broadband mean?
Broadband means that data can be transferred at high speeds. This term is mostly used when talking about high-speed internet connection (DSL, cable TV Internet access).
What is Hack/hacking?
In today's world, a hacker is a computer enthusiast who is especially proficient in programming and may attempt to gain unauthorized access to proprietary computer systems.
Why bother with information security?
The basic reasons we care about information systems security are that some of your information needs to be protected against unauthorized disclosure for legal and competitive reasons; all of the information we store and refer to must be protected against accidental or deliberate modification and must be available in a timely fashion. We must also establish and maintain the authenticity (correct attribution) of documents we create, send and receive. Finally, the if poor security practices allow damage to our systems, we may be subject to criminal or civil legal proceedings; if our negligence allows third parties to be harmed via our compromised systems, there may be even more severe legal problems.
What is an IP?
The numbers that are translated into a domain name (e.g., yourdomain.com). The address is a string of four numbers separated by periods (such as 111.22.3.444) used to represent a computer or other device on the Internet.
What is a Firewall?
A firewall is a safeguard utilized by many Local Area Networks (LANs) or Wide Area Networks (WANs) to protect the network from unauthorized access from the outside. They are basically gates that verify the users before they leave or enter the network by way of a User ID, Password or IP address.
What is Anti-Virus?
Anti-virus software consists of computer programs that attempt to identify, stop and eliminate computer viruses and other malicious software.
What is a computer risk?
A computer risk is when a computer outage can disrupt operations leading to financial loss. This includes hardware, software or telecommunications problems, as well as any event that impacts the operation of the computer.
What is an ISP?
An ISP is an Internet Service Provider. This is a company that provides an Internet connection.
What is email spoofing/spamming?
· Email "Spoofing"
Email spoofing refers to email that appears to have been originated from one source when it was actually sent from another source. Individuals, who are sending "junk" email or "SPAM", typically want the email to appear to be from an email address that may not exist. This way the email cannot be traced back to the originator.
· Email "spamming"
Refers to sending email to thousands and thousands of users - similar to a chain letter. Spamming is often done deliberately to use network resources. Email spamming may be combined with email spoofing, so that it is very difficult to determine the actual originating email address of the sender. Some email systems, including our Microsoft Exchange, have the ability to block incoming mail from a specific address. However, because these individuals change their email address frequently, it is difficult to prevent some spam from reaching your email inbox.
What is a Hard Disk failure?
Generally speaking, a hard disk can fail in four ways that will lead to a potential loss of data:
· Firmware Corruption / Damage to the firmware zone
· Electronic Failure
· Mechanical Failure
· Logical Failure
Combinations of these four types of failure are also possible. Whether the data on the hard disk is recoverable or not depends on exactly what has happened to the disk and how bad the damage is.
What is an Operating System?
The software that the rest of the software depends on to make the computer functional. On most PCs this is Windows or the Macintosh OS. Unix and Linux are other operating systems often found in scientific and technical environments.
What is IT outsourcing and how can I benefit from it?
At Compuworld, we realize that there is a lot of staff turnover in the IT sector. IT outsourcing allows you to have consistent expertise ALL THE TIME - regardless of changing situations within your organization or the economy. When you decide to hire Compuworld to manage and administer parts or all of your IT needs, we offer you large cost savings, invaluable expertise and continued reliability. In short, we'll take care of all of your IT needs. It's what we do best. | 
